Consumers are turning to credit unions at an unprecedented pace in 2020, with both deposit growth and lending activity at record levels through June.

These trends and more were highlighted in last week’s Trendwatch, a quarterly webinar from Callahan & Associates that highlights industry performance, shares credit union success stories, and identifies areas of opportunity.

Callahan’s early data program allows us to share industry trends three weeks before the data is officially released from the NCUA.

Using 99% of the industry’s assets reporting, Callahan analysts identified three standout trends from second quarter credit union performance data:

  • Members increased their savings in credit unions by more than $176 billion over the first six months of 2020 – nearly three times the total deposit increase reported in the first half of 2019.
  • Credit unions continue to lend to members during the pandemic, funding $314 billion in loans through June – a 26% increase versus the first half of 2019 that was driven by a 94% jump in first mortgage originations.
  • Over 4.1 million consumers have joined a credit union since June 2019. Thanks to deepening member engagement, the average member relationship increased by $1,392 year over year to reach $20,676.

“Members are turning to their credit union during these unusual times, as evidenced by the double-digit savings growth,” said Jay Johnson, Callahan chief collaboration officer. “This strengthens the relationships with their credit unions and underscores the trust they have in the cooperative model.

“Of course, the growth wouldn’t happen without credit union employees, who are the financial first responders for members. Credit union employees were able to adapt to a new work environment on a short timeline while continuing to serve members and help them navigate a period of tremendous uncertainty.”

This quarter’s Trendwatch webinar featured a presentation from Travis Flora, culture & values officer at Commonwealth Credit Union. The Kentucky cooperative wanted to create a company culture that empowered and united its employees so that it could maximize on everyone’s strengths and continue to flourish. Read more in How To Foster A New Culture Across The Credit Union on CreditUnions.com.

Every quarter, Callahan relies on the employee-owned company’s proprietary Peer-to-Peer software to analyze credit union performance data weeks before the official release from the industry regulator. Callahan clients can access this data in their client portal.

Not a client? Click here to learn how to get access and see what Peer can do for you.

More Blogs

Insights And Advice For Credit Union Leaders

Insights And Advice For Credit Union Leaders

Are you new to a leadership role or preparing for one? Are you focused on empowering future leaders? Are you a veteran leader looking to be inspired? We recently asked new and established leaders what it means to embrace different leadership styles, encourage culture changes, and what advice they have for the next generation of leaders.

5 Governance Tips for Credit Union Boards

5 Governance Tips for Credit Union Boards

  Insights From Callahan Consultant, Chris Howard There’s a growing — albeit misguided — distrust of credit unions today, making effective governance more important than ever … and harder than ever. At its core, good governance is fairly simple, although never...

15 Key Ratios Every Credit Union Board Should Know

15 Key Ratios Every Credit Union Board Should Know

There are thousands of data points you can share with your board about your credit union’s performance, the industry, and the economy. The challenge is identifying which key ratios are most important to your credit union. If you’re looking for a list of key ratios and...

Hassle-Free Benchmarking For Credit Unions

Hassle-Free Benchmarking For Credit Unions

At Callahan & Associates, we understand that smaller credit unions often face challenges in benchmarking their performance against their peers due to limited resources, budgets, and time constraints. That’s why we created a simple, streamlined level in our...

Why Great Lakes CU Is Betting Big On Partnerships

Why Great Lakes CU Is Betting Big On Partnerships

Last week, Callahan & Associates hosted the inaugural installment in its "A Conversation With..." webinar series, featuring Great Lakes Credit Union CEO Steve Bugg. In the exclusive conversation, Bugg emphasized the value partnerships can bring to the industry and...

Browse 5300 Call Reports With Ease.

Browse 5300 Call Reports With Ease.

Every CU 5300 Call Report – Instantly And Seamlessly. If your goal is to reach more credit unions with your products and services, you likely know all too well how long it takes to pull 5300 Call Reports for dozens of prospects to fuel your sales pipeline and...

How Sales Teams Work More Efficiently In Peer Suite

How Sales Teams Work More Efficiently In Peer Suite

Is your team spending countless hours manually pulling reports and compiling data for your credit union prospects? Are you looking for a more efficient way to collaborate with your team and onboard new members? Callahan’s Peer Suite helps credit union suppliers...

Ultimate Benchmarking Guide For Credit Unions

Ultimate Benchmarking Guide For Credit Unions

What Is Benchmarking? Benchmarking is the interpretation and analysis of financial information in order to make direct performance comparisons to other credit unions, banks, and customized peer groups. It enables a credit union to track internal goals, identify...

How Interra Is Advancing Its Purpose Journey

How Interra Is Advancing Its Purpose Journey

Several years ago, the five-member executive team of Interra Credit Union ($1.7B, Goshen, IN) participated in a virtual learning experience from Callahan & Associates offered in collaboration with Harvard Business School Online.